Terms Of Service

1. Acceptance of Terms

Welcome to ÉLITE MOTOR ATELIER LLC.

These Terms of Service govern the use of our website, online booking services, customer communications, and professional detailing services.

By scheduling an appointment, purchasing a service, or using our website, you agree to these Terms of Service.

If you do not agree with these terms, please refrain from booking or using our services.

2. SMS Messaging Terms and Conditions

Program Name: ÉLITE MOTOR ATELIER LLC Customer Appointment Notifications

Program Description

ÉLITE MOTOR ATELIER LLC provides SMS messaging to customers who have expressly opted in to receive text communications regarding their detailing services.

Messages may include appointment confirmations, appointment reminders, technician arrival notifications, scheduling updates, service completion notifications, and customer service responses.

SMS Consent

Customers may opt in through an authorized booking or consent process that clearly identifies ÉLITE MOTOR ATELIER LLC and the types of text messages they agree to receive.

Providing a telephone number alone does not constitute consent to receive recurring SMS communications.

SMS consent is voluntary and is not required as a condition of purchasing any service.

Message Frequency

Message frequency varies based on customer appointments, service activity, and communications.

Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan.

Opt-Out Instructions

Reply STOP to any SMS message to opt out of future messages.

After opting out, you may receive a final confirmation message. No additional messages will be sent under that messaging program unless you provide new consent.

Customer Support

Reply HELP for assistance or contact ÉLITE MOTOR ATELIER LLC using the business contact information provided below.

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

SMS delivery may be affected by carrier availability, device compatibility, network conditions, and other factors outside our control.

Privacy

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

For additional information, please review our Privacy Policy available on our website.

3. Services Provided

ÉLITE MOTOR ATELIER LLC provides professional mobile detailing and vehicle care services, including:

• Exterior automotive washing and detailing.
• Interior automotive cleaning and detailing.
• Maintenance detailing and recurring service memberships.
• Premium and ÉLITE detailing packages.
• Ceramic coating and paint protection services.
• Paint enhancement and correction services, when offered.
• Boat and marine detailing services.
• Additional vehicle care services and optional upgrades.

Services are performed at customer-approved locations, subject to scheduling, accessibility, weather conditions, and operational availability.

Service descriptions and inclusions may vary by selected package.

4. Appointments and Booking

Customers may schedule appointments through our website or authorized booking platform:

https://app.mobileservicesync.com/book/elite-motor-atelier

When scheduling an appointment, customers agree to provide accurate contact details, vehicle information, service location, and relevant information regarding the vehicle's condition.

Appointment times are subject to confirmation and availability.

We reserve the right to contact customers to clarify service requirements, adjust scheduling, or recommend a more appropriate detailing package.

5. Pricing and Estimates

Service prices displayed on our website represent starting prices unless otherwise stated.

Final pricing may vary based on:

• Vehicle or vessel size and type.
• Interior and exterior condition.
• Excessive dirt, stains, pet hair, or contamination.
• Oxidation or other surface conditions.
• Requested upgrades or additional services.
• Additional labor, materials, or specialized treatments.

Any additional charges requiring customer approval will be communicated before the additional work is performed.

Customers are responsible for payment of authorized services.

6. Customer Responsibilities

To help us deliver a safe and efficient detailing experience, customers agree to:

• Provide a safe and reasonably accessible service location.
• Ensure the vehicle is available at the scheduled appointment time.
• Remove valuables, sensitive documents, and important personal belongings before service.
• Disclose known damage, delicate surfaces, aftermarket modifications, and relevant vehicle conditions.
• Provide access to water or electricity when previously agreed upon and required for the selected service.
• Follow any applicable post-service care instructions.

Customers should notify us of any concerns before service begins.

7. Cancellations and Rescheduling

We understand that schedules change.

Customers should notify ÉLITE MOTOR ATELIER LLC as soon as possible if an appointment needs to be canceled or rescheduled.

Any applicable cancellation fees, deposits, or nonrefundable charges must be disclosed and agreed upon during booking or before payment.

We may reschedule appointments due to severe weather, equipment issues, unsafe working conditions, or circumstances beyond our reasonable control.

If we must reschedule, we will make reasonable efforts to offer an alternative appointment.

8. Vehicle Condition and Detailing Results

Detailing results depend on the age, condition, maintenance history, and existing damage of the vehicle or vessel.

Although we strive to provide exceptional results, certain conditions may not be completely reversible, including:

• Permanent stains or discoloration.
• Deep scratches or paint defects.
• Severe oxidation or clear coat deterioration.
• Existing upholstery or trim damage.
• Embedded contaminants.
• Long-term environmental damage.

Standard detailing services do not guarantee complete restoration of damaged materials.

We will use reasonable care and professional judgment when evaluating and servicing each vehicle.

9. Ceramic Coating and Paint Protection

Ceramic coating services are intended to enhance surface protection, appearance, and ease of maintenance.

Ceramic coatings do not make a vehicle scratch-proof, chip-proof, or maintenance-free.

Coating durability depends on surface preparation, environmental exposure, washing practices, product specifications, and ongoing maintenance.

Customers must follow the aftercare instructions provided following installation, including applicable curing and washing restrictions.

Any specific warranty or durability guarantee will be provided separately in writing if offered.

10. Recurring Detailing Memberships

Customers enrolled in recurring detailing memberships agree to the pricing, service frequency, inclusions, and billing terms presented at enrollment.

Membership services are subject to appointment availability and the terms of the selected membership.

Any automatic renewal, recurring payment authorization, cancellation deadline, or membership-specific restriction will be disclosed before enrollment.

Customers may request information regarding their membership or cancellation by contacting our business.

11. Payments and Refunds

Payment is due according to the terms communicated during booking, invoicing, or service completion.

Accepted payment methods will be communicated through our authorized payment or invoicing systems.

Customers should report any concerns regarding completed services promptly so that we may review and address the issue.

Refunds, corrections, or additional service work will be evaluated based on the circumstances, applicable law, and any specific written service agreement.

Nothing in these terms limits rights that cannot legally be waived.

12. Liability and Existing Damage

ÉLITE MOTOR ATELIER LLC will exercise reasonable care when performing detailing services.

Customers acknowledge that pre-existing damage, worn materials, deteriorated finishes, loose components, and previously repaired surfaces may be vulnerable during normal cleaning and detailing procedures.

We are not responsible for damage that existed before service or deterioration unrelated to our work.

Nothing in these Terms of Service excludes liability for our negligence, willful misconduct, or other liability that cannot legally be excluded.

Customers are encouraged to disclose known concerns before service begins.

13. Weather and Service Conditions

As a mobile detailing provider, our services may be affected by weather, temperature, available working space, and environmental conditions.

We reserve the right to postpone or modify services when conditions could compromise safety, service quality, or product performance.

We will communicate material changes to customers as promptly as reasonably possible.

14. Website Content and Intellectual Property

Website content, business branding, logos, photographs, written materials, and service descriptions belonging to ÉLITE MOTOR ATELIER LLC may not be reproduced or commercially used without permission, except as allowed by applicable law.

Customers may use our website for lawful personal and business-related service inquiries.

15. Governing Law

These Terms of Service are governed by the applicable laws of the State of Georgia, United States, without limiting any mandatory consumer protections that apply.

16. Updates to Terms

ÉLITE MOTOR ATELIER LLC may revise these Terms of Service to reflect changes in business operations, services, or legal requirements.

Updated terms will be published on our website with a revised effective date.

Material changes affecting existing bookings or agreements will be handled in accordance with applicable law.

17. Contact Information

For questions about these Terms of Service, appointment policies, or SMS communications, contact: